Friday, July 30, 2010 Log in Remote Support

Network Setup & Maintenance


Maintenance

Design and Installation

Networking FAQ

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Maintenance

We will troubleshoot, identify and eliminate bottlenecks and ensure stability to your network. If deficiencies are found, we will recommend a plan of action. Our onsite network services can usually be done on the same day or by the next business day.

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Design and Installation

Network design is a specialty of ours. We will keep it simple, yet secure. We often hear customer feedback that their previous vendor had complicated their network design, making it difficult for them to have the ability to perform simple maintenance on their own computers and servers.

Direct Connect Network Design – 3 step process

1. Assessment Meeting

Part 1 -Function: At this meeting with the client we aim to understand their business, processes, and tasks.   The ultimate goal is to not only incorporate all business processes on the network, but also to offer some ways to improve productivity and automate tasks.

Part 2- Size & Connections: Next discuss number of users, their use of the network, current data size, external connections required, current bandwidth and future growth plans to determine the size of network needed.

2. Plan and Design

We take what we learned from discussions with the customer in Step 1 to design a simple yet effective  network with industry-trusted components.  The plan and design include:

  • Network type
  • The physical network cabling, faceplates, and other issues of basic infrastructure.
  • Network communications equipment
  • Network operating system
  • Network server hardware
  • Data backup hardware and software
  • Client workstations

3. Review with Customer

We promise not to overload you with technical speak!  We pride ourselves on explaining your plan in a simple and quick presentation.  We will review the proposed network diagram and plan for your business, including budget, time line and expected productivity gains.

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Networking FAQ

Q: I’d like to set up network access so that I can access my work files from home.  Is this possible? What is involved in setting up remote connection?

Q: I’d like to set up a wireless network at my business.  Is this safe and will it be fast?

Q: I have several employees working from home.  How can I give them access to our computer network so that they can use our files?

Q: How do I know if my business needs a better network?

Q: Are networks expensive to upgrade and maintain?

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